Welcome to the
ATL Apple® Service Centre
We’ll always service what we sell and Apple is no exception. As the exclusive Apple® Authorised Service Provider in Jamaica we are committed to providing exceptional and efficient solutions for our customers. Leading this charge is our team of Apple® certified technicians and specialists who undergo extensive training and recertification every year in keeping with international brand standards, procedures and policies.
When it comes to having your Apple products fixed, we know you want it done quickly and by a trusted expert... that’s where we come in.
Our qualified specialists will swiftly identify the problem, recommend the best course of action, and provide repair cost estimates for all Apple® products, whether they are covered under limited warranty, AppleCare, AppleCare+, or not.
We offer assessments, service and repairs for all Apple® products.
We understand and respect everyone's right to privacy at ATL Apple® Service Centre. It is our corporate policy that any data left on a device that is being repaired will not be reviewed for content and will never be shared with anyone else, including Apple® Inc.
Before you bring in your device
Follow these steps before you take your device to an ATL store for any form of service. If your device won’t turn on or respond, finish as many steps as possible:
- Backup your device.
- Turn off Find My.
- Bring your sales receipt (if possible), in case your service requires proof of purchase.
- Bring your device and any accessories that you need help with.
- Bring a form of personal identification, for e.g. a driver’s license, passport, or other form of government-issued ID.
- If you haven’t already, verify the details of your appointment before heading in-store. Youmay do so by reaching out via Apple Messages for Business during the company’soperational hours or by contacting 888-ATL-SERV(7378).